Credit Exchange Guarantee

We have a 7 day credit exchange guarantee policy. If you are unsatisfied with your purchase, you have 7 days from the date you receive it, to return it to us and exchange it for something else in our store or keep your funds in credit for when you make a future purchase from our store. All goods must be returned in their original packaging and condition including original tags attached to qualify for a credit or exchange.

We guarantee that if we ship an incorrect item we will refund your purchase in full provided the shipped item is returned to us within 7 days. This refund will however exclude shipping costs. Also all goods must be returned in their original condition and packaging. This guarantee is only valid if you notify us within 7 days of receipt of your goods. Also incorrect sizes through miss ordering are not covered by this guarantee. Please ensure that you select the size of your item carefully when placing an order. Customized items are non-returnable.

NB : Under no circumstances will we be responsible for any items lost whilst being returned by you. We suggest that they are returned via registered or insured post.